Application Forms

Credit Application Form

Web Payment Authority Form

Summary of our Terms and Conditions

Please be advised that as the majority of our products are based on seasonal fruits, stock availability and prices are subject fluctuations. Whilst every attempt is made to keep availability and pricing stable, we reserve the right to make changes without notice if necessary.

Proforma
For new customers placing orders for the first time or until a trading account has been approved, we require payment prior to sending goods.

If you would like to open a 30 day trading account, please complete account application form for completion and return. We would like to draw your attention to the full terms and conditions together with privacy information. Please be aware that by applying for a credit account with Fiaje it is understood that you have read the terms and agree to be bound by them. Minimum invoice value for accounts is $250.00.

Cancellation of Proforma and Account Invoices - Restocking: 
We reserve the right to charge a cancellation fee of 20% of the order or $100.00 whichever is the greater for stock ordered, held in reserve on your behalf or returned stock.

Settlement Terms & Overdue Accounts
Settlement discount of 2.5% is available for regular accounts (excludes proforma invoices) paid within 7 days of invoice date. Otherwise we require payment 30 days from invoice date.

If your account is overdue we reserve the right to cancel your account and place you on proforma terms. In addition, we may charge an account keeping fee of 8% per month on overdue balances to assist with collection costs.

All Monies Retention of Title
All goods delivered by Fiaje remain the property of Fiaje and the Title in any goods does not pass to the Purchaser until all debts owed to Fiaje on any account whatsoever, including Interest, Bank Charges, Legal Fees and Collection Expenses are paid to Fiaje in full. In this regard the Purchaser grants the right to the Fiaje to enter the Purchaser's premises, or any other premises where the goods are reasonably believed to be stored, without notice, to take possession of the goods

Damaged Goods
All claims for damaged goods or incorrect orders must be received within 7 days of receipt of goods. Please call Fiaje first so that a suitable solution can be determined.

Payment of Accounts
Payment may be made by credit card: Amex, Visa, Mastercard, cheque or direct deposit. Please download a payment advice form from the website for direct debit or authority for credit card charge. Please note that there is a 3% fee for Amex Cards.

Minimum Order
We have a minimum order requirement of $250.00. Please note that some items are also required to be purchased in minimum multiples. All back-orders under $100.00 will be cancelled, unless you wish to add to the order.

Freight Charges 
Customers are welcome to arrange their own freight couriers. If we arrange freight, the following applies:

• Minimum Freight & Handling Fee is $30.00 ex GST

• Maximum charge per order up to $60.00 ex GST 

• Large orders needing to be sent on a pallet may have an additional charge of up to $20 ex gst added.

Due to the regularly changing charges made to us by couriers, charges may need to be adjusted from time to time.